FAQs

What makes HealthFirst TPA different from a traditional TPA?
As a fully integrated benefits management company, our emphasis is on cost management, employee population management, and web-based tools and resources. Because of our fully-integrated capabilities, we are able to make a significant impact on the cost of your plan, while improving employee satisfaction through our flexible benefit plan designs and exceptional customer service.

How does the cost from HealthFirst TPA compare to the cost from some large insurance companies that provide some of the same services?
Many large insurance companies promise deep discounts in claims costs. These cost reductions rarely materialize when everything is considered compared to what we offer at HealthFirst TPA. With our fully-integrated suite of services, we provide a highly flexible approach where employers stay in control, demonstrating the true advantage we can provide in terms of cost and service.

What sets HealthFirst TPA apart?
Our commitment is to the broker, employer and employee. Our provider partners work with us to offer you a very flexible, customized approach to employee benefit programs. We are a long-established company with a broad array of services - the right size company, with the right people to meet your needs.

What about HealthFirst TPA's service as compared to the service at the larger insurance carriers?
We provide the products and services often found only with the large insurance companies, but with a greater commitment to providing the service you dream of with the flexibility to meet your needs.